I used Avianca whilst on my South America trip in a night flight from Lima to Rio de Janeiro.
Aircraft and Flight
My flight from Lima to Rio De Janiero used a small Airbus A319 in a 3-3 configuration. The aircraft did incorporate a business class which was divided using a simple curtain assembly, it looked nice however I cant write about it because I flew on economy.
Firstly I’d like to start off with something I was not too keen on and that was the Cabin crew’s uniform. It had a red cloak styled jacket with a red cloche styled hat which was designed by a famous Columbian designer. The uniform has had many praise from other fellow bloggers, however for me it was too fancy for a flight (my personal opinion).
The economy seats were similar to that of any other standard airline, it had a cup holder, magazine pouch, foldable table, personal light and air. The seat was leather with adjustable headrest which I always appreciate in an aircraft. Furthermore seats had an entertainment system which for some strange reason I didn’t think they had as it was a small aircraft. Come to think of it this flight was the smallest aircraft I know with screens incorporated in it.
Avianca’s entertainment system was (along with ICE of Emirates) one of the most comprehensive and pleasing I have ever experienced. Its program and controls were very tidy and easy to navigate around in which even the freshest user wont struggle. Firstly the airline’s promotional videos upon boarding, taxiing and before each movies were amazing, short pleasing clips of tourism in South America which makes people want to travel to the destinations in the future. Secondly one thing that I quickly acknowledged that was pretty impressive was the entertainment system’s front, starting or home page whatever you call it. It was easy to use and understand no matter where you have come from with the upfront choice of languages. Furthermore the division of the adults and children’s menu, I found very plausible. The entertainment catalogue have a comprehensive choice of the latest most notable tv shows, movies and music from Latin America, Europe and the US, so it wont be too difficult for each passengers to be entertained.
My service in Avianca was simple, it was a night 5 hour flight so we only got one meal service. The meal was simple with only a few things to eat including a salad, main dish (chicken and rice), bread roll and a sweater bread I can only think is a traditional desert of some kind, obviously including the normal choice of beverages. The meals were delicious but you can taste the simplicity of the dishes, there were no elaborate ingredients and there was very little to eat so it wont fill you if you was very hungry.
After the meal service, as it was a night flight the main lights were switched off or dimmed I can only guess for sleep. Before landing cabin crew gives the relevant immigration cards for ease in arrivals.
Avianca to me was neutral it had its goods and it had its bad, the biggest positive for me was the entertainment system, a brilliant program with many enjoyable films from western to Latin America, the ease of use was brilliant. The meal for me was a bit of a disappointment it was very simple, small and untidy in its presentation. However ive only flown with the airline once in a single route so I don’t know its consistency with its other routes. Its a fine airline to fly with and I would definitely try them again.
Reference https://www.avianca.com/us/en/our-company/corporate-information/corporate-profile Photo http://www.avianca.com (for the logo only)